Frequently Asked Questions
Everything you need to know about shopping with MOCO Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know what size to order?
Each product page features a specific size guide and fit notes. Since we curate styles from various designers, we recommend checking the measurements provided for each individual item to ensure the perfect fit.
Do you offer international shipping?
Currently, MOCO Boutique ships to the United States and Canada. We are working on expanding our shipping zones to more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our support team within 1 hour of placing your order, and we will do our best to assist you.